Growth: The Quiet Constant in an Evolving Industry

Written by Glenda Labuschagne

· Growth,Succession

Growth is often spoken about as if it’s something we can chase, measure, or neatly plan for. But in the world of financial advice, growth tends to unfold more quietly — through years of steady client relationships, small operational improvements, and the slow layering of trust, experience, and reputation.

Rethinking Growth

For many advisers, the early stages of a career are defined by acquisition — of clients, experience, and income. Later, growth becomes more nuanced. It’s about efficiency instead of expansion, depth instead of scale. It’s about building a practice that runs smoothly, sustains itself, and can eventually stand independent of the founder.

This shift is natural — and necessary. It’s the point where advisers move from growing their business to growing their value.

Data as a Mirror

Modern advisory practices have access to more information than ever before, but raw data is only as powerful as the perspective it provides. When you start analysing the story behind the numbers — client retention rates, product mix, recurring income, lapses, and new business flows — you begin to see not just how much you’ve grown, but how you’ve grown.

Growth then becomes a mirror: a way to understand patterns, test strategies, and identify what truly adds value over time.

Growth Through Continuity

One of the most overlooked aspects of growth is continuity — the ability for a business to thrive beyond the current generation of leadership.
Preparing for succession isn’t a sign of slowing down; it’s one of the clearest signs of maturity and long-term growth. The healthiest practices are those that can evolve through change: merging, partnering, or handing over with clarity and confidence.

Sustainable Growth in a Human Business

Advisers work in one of the most human-centred industries there is. Every new client, every conversation, every piece of advice is a form of growth — not just for the business, but for the people behind it.

True growth in this industry, perhaps more than any other, comes from alignment — when purpose, process, and people move in the same direction.